Privacy Policy

Last updated: November 28, 2025

Overview

Pick My Square (“Pick My Square,” “we,” “us,” or “our”) provides tools that help leagues, teams, and communities manage digital squares boards. This Privacy Policy explains what information we collect, how we use it, the choices you have, and the safeguards we apply. It covers our public website, logged-in product experience, emails, SMS messages, and related services (collectively, the “Services”).

Information We Collect

We collect information in three primary ways: when you provide it directly, automatically through your use of the Services, and from trusted partners you authorize.

Information You Provide
  • Account details: Name, email address, and password (stored in hashed form).
  • Profile and board activity: Entries you create, boards you manage or join, and settings you configure.
  • Communications: Messages you send to us (for example, support requests or feedback) and information you include when inviting others to boards.
  • Optional contact data: Phone numbers you supply so we can send transactional SMS updates. Providing a phone number is optional, and you can opt out at any time.
  • Billing context: If you upgrade services, Stripe securely processes payment details. We receive limited information such as plan type, status, and billing identifiers; we do not store full card numbers.
Information Collected Automatically
  • Usage and device data: IP address, browser type, operating system, referring URLs, pages viewed, time spent, and timestamps.
  • Cookies and similar technologies: Small data files that keep you signed in, remember preferences, and—if you consent—help us improve performance through analytics.
  • Diagnostic information: Error logs and request metadata used to monitor uptime, prevent abuse, and troubleshoot issues.
Information from Service Providers
  • Payments: Stripe shares confirmations so we can activate or manage your subscription.
  • SMS delivery: Telnyx supplies delivery status for transactional text messages.
  • Email delivery: Our email providers supply deliverability feedback (for example, whether an email bounced or was opened).
How We Use Information

We use personal information for legitimate business purposes, including to:

  • Provide, maintain, and personalize the Services you request.
  • Authenticate accounts, secure access, and prevent fraud or abuse.
  • Send transactional notices such as board invites, approvals, reminders, and service updates by email or SMS.
  • Process payments and manage subscriptions through Stripe.
  • Respond to support inquiries and improve customer service.
  • Analyze usage (in aggregate, when consented) to improve functionality and plan capacity.
  • Comply with legal obligations and enforce our terms.
Legal Bases for Processing

Where required (for example, the European Economic Area and United Kingdom), we rely on one or more of the following legal bases:

  • Contract: Processing necessary to deliver the Services you request.
  • Consent: Processing optional data (such as analytics cookies or SMS messaging) after you opt in.
  • Legitimate interests: Improving and securing the Services in ways that do not outweigh your privacy interests.
  • Legal obligation: Meeting record-keeping, tax, or reporting requirements.
SMS Communications

If you share a phone number, we may send transactional SMS updates about board activity (invites, approvals, reminders, or results). Message frequency varies. Standard message and data rates may apply. You can opt out at any time by replying STOP; reply HELP for assistance. Opting out of SMS does not affect essential account emails.

Cookies and Similar Technologies

We categorize cookies as essential, functional, or analytics. Essential cookies load even when you decline additional tracking.

Essential Cookies
  • Session: Keeps you signed in securely during a session.
  • CSRF protection: Helps defend against cross-site request forgery attacks.
  • Security and load balancing: Maintains application reliability and integrity.
Functional Cookies (Optional)
  • Preferences: Stores your timezone (`tz`) and display selections (`user_preferences`) so boards render correctly.
Analytics Cookies (Optional)
  • Google Analytics: Measures aggregated traffic patterns using identifiers such as _ga and _ga_* (typical duration up to 2 years).
  • Data captured: Page views, device/browser statistics, and referrer information. Data is aggregated and not tied to your board content.
Advertising Technology (Optional)

We use Google AdSense to display third-party advertising on pickmysquare.com. Google and its partners may place first- or third-party cookies, beacons, or similar technologies to personalize ads when you allow advertising cookies. Data involved can include IP address, device and browser type, operating system, language, advertising identifiers, geolocation, referral URLs, usage data, and interactions with ads. If you decline advertising cookies you will still see ads, but they will not be personalized. You can review how Google handles data and manage partner settings at https://policies.google.com/privacy.

Manage Cookie Preferences

Use the button below to review or revise optional cookie settings at any time. Your previous choices will remain until you change them.

How We Share Information

We do not sell personal information. We share it only as needed to operate the Services or comply with the law:

  • Service providers: Trusted vendors under contract who support hosting, infrastructure, analytics, payment processing (Stripe), SMS delivery (Telnyx), and email delivery.
  • Team administrators: Board managers can view the information necessary to run their boards, including participant names, email addresses, and optional phone numbers supplied for that board.
  • Legal compliance and safety: When required by law, regulation, court order, or to protect the rights, property, or safety of Pick My Square, our users, or others.
  • Business transactions: In connection with a merger, acquisition, financing, or sale of all or a portion of our assets, subject to appropriate confidentiality safeguards.
Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services. We may also retain certain log or transactional records for legitimate business purposes, legal obligations, dispute resolution, or security. When retention is no longer required, we either delete or de-identify the data.

Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information. To exercise any of the following, please contact us using the details below:

  • Access: Request a copy of personal data we maintain about you.
  • Correction: Update or correct inaccurate information directly within the product or by contacting us.
  • Deletion: Ask us to delete information, subject to legal or contractual requirements.
  • Restriction and objection: Request limits on how we process your information or object to specific uses.
  • Portability: Receive your data in a structured, commonly used, machine-readable format.
  • Marketing controls: Manage cookie preferences in-product and unsubscribe from non-transactional emails inside each message.
  • SMS opt-out: Reply STOP to any text message to end transactional SMS for that number.
Data Security

We use commercially reasonable safeguards to protect personal information, including transport-layer encryption (HTTPS), access controls, monitoring, and regular updates. Despite these measures, no online service can guarantee absolute security. We will notify you of any data breach as required by applicable law.

International Data Transfers

We operate from the United States. If you access the Services from outside the U.S., your information may be transferred to, stored in, or processed in the United States or other jurisdictions. When we transfer personal information across borders, we rely on legally recognized mechanisms such as contractual protections.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action, including deletion if required.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When we post revisions, we update the “Last updated” date and, when appropriate, provide additional notice (such as highlighting changes within the product or emailing account holders).

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us:

This Privacy Policy applies to Pick My Square Services and is effective as of November 28, 2025. If you act on behalf of an organization, ensure you have authority to provide any personal information you submit.
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